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Opsview System Survey

To help us with software development and testing we have included a feature for collect some information about your Opsview system.

You can opt out of the survey by disabling the Include Survey check box in the System Preferences' Updates tab. You can click on the Display Survey Information button to show the information that would be sent back.

Opsview uses the check_opsview_update plugin, which is defined in the Opsview Updates service check on new systems. You can add an argument to the plugin of –donotsendstats if you want the plugin to override the system preference setting and never send any statistical information back.

Note: For MSP systems, the survey data is always sent, as required by the MSP contract.

Update Information

The check_opsview_update plugin sends us the following information so it can check whether a new Opsview version is available:

InformationExplanation
The operating system type, version and architecture associated with your system.This allows us to identify whether new software packages have been released for your system. We also use this data to identify the popularity of each operating system type and version. We use this when deciding when to deprecate support for a particular platform
Your current Opsview software versionSo we can compare the software version you're running with the latest available version
A parameter defining what type of release should result in an alertWhether you want to be warned of all new software releases or just major releases (only available for Opsview Enterprise versions)

Survey Information

If the Opsview System Survey is enabled the check_opsview_update plugin will also send the following information back to us:

InformationExplanation
The unique ID number (UUID) associated with your Opsview system.This is how we identify data collected from your system. We use the Data::UUID Perl module from CPAN to generate this ID. The UUID is anonymous and doesn't tell us anything about you. It will look something like this: 4162F712-1DD2-11B2-B17E-C09EFE1DC403
Anonymised Opsview host information.This data is used to distinguish between multiple Opsview systems that may have the same UUID (due to migration of the Opsview database to different hardware). This uses the Opsview master's host name and creates an MD5 hash. It will look something like this: B21FC650D13482C1F3F362B834E8BC4A
The number of hosts configured on your systemThis data is used for performance tuning and scalability testing
The number of contacts configured on your systemThis data is used for performance tuning and scalability testing
The number of keywords configured on your systemThis data is used for performance tuning and scalability testing
The number of current services on your systemThis data is used for performance tuning and scalability testing
The number of service check results processed in the last hourThis data is used for performance tuning and scalability testing
The number of performance results processed in the last hourThis data is used for performance tuning and scalability testing
The number of slave clusters with the total number of nodesThis data is used for performance tuning and scalability testing
The number of CPUs on the Opsview masterThis data is used for performance tuning and scalability testing
The amount of system memory available on the Opsview masterThis data is used for performance tuning and scalability testing
The 15 minute system load average on the Opsview masterThis data is used for performance tuning and scalability testing
The number of API sessions in the last dayThis data is used for performance tuning and scalability testing
The average Opsview reload durationThis data is used for performance tuning and scalability testing
The average ODW import durationBased on an average over the last day's worth of ODW imports. This data is used for performance tuning and scalability testing.
The number of logins over the last dayThis data is used for performance tuning and scalability testing
Perl software versionThis data is used for system testing
Whether a remote database server is being usedThis data is used for performance tuning and scalability testing
Whether SNMP trap processing is enabledThis data is used for performance tuning and scalability testing
Whether ODW importing is enabledThis data is used for performance tuning and scalability testing
The Opsview instance id numberThis data is used to group collected data
A list of web browser software used to access Opsview in the last monthThis is identified by the 'user agent' parameter supplied by each web browser. Collecting information about your web browser software allows us to test against the right mix of browser types and versions
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