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opsview4.6:contact [2014/09/09 12:19] (current)
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 +====== Contacts ======
 +This page defines the contacts, or the users, of Opsview.
 +Be aware that some changes are immediately applicable:
 +  * password changes (you will not be logged out)
 +  * contact deletion means the user will not be able to use Opsview straight away
 +  * some [[opsview4.6:access|access rights]] do not require a reload
 +
 +Everything else requires an Opsview reload to take effect.
 +
 +You will require the [[opsview4.6:access|CONFIGURECONTACTS access]] to view these pages.
 +
 +===== List View =====
 +{{:opsview4.6:contact_list.png?600|}}
 +
 +===== Edit view =====
 +{{:opsview4.6:contact_edit.png?600|}}
 +
 +===== Name =====
 +This is the full name for the contact.
 +===== Username =====
 +This is the username used for logging into Opsview. This must be unique. This field cannot be edited after creation.
 +
 +===== Comments =====
 +Free text for this contact.
 +===== Role =====
 +Select the appropriate [[opsview4.6:role|role]].
 +
 +Note that if you save a new role for a contact, all this contact's notification profiles will have appropriate host groups, service groups or keywords removed if the new role does not allow access.
 +
 +===== Language =====
 +You can select a language for this contact. The web pages will be translated to reflect.
 +
 +The list of languages is based on the translation files available.
 +
 +The default option is to //Use browser setting//, which means the browser will send which languages it is willing to accept.
 +
 +Opsview will fallback to English if your language does not exist.
 +
 +More details can be found in the [[opsview4.6:i18n|internationalisation page]].
 +
 +=====Available languages=====
 +
 +English
 +
 +French
 +
 +German
 +
 +Italian
 +
 +Polish
 +
 +Spanish
 +
 +Swedish
 +
 +===== Authentication Realm =====
 +This popup is only available if there is more than one realm defined for authentication. Currently, only [[ldap|LDAP]] is supported.
 +
 +There will also be an option for ''local'', which means the passwords will be stored in the Opsview configuration database.
 +
 +===== Password =====
 +For local users, you can set the initial password or reset it.
 +
 +
 +===== Notifications =====
 +Under the notifications tab are parameters for notifications. You can choose shared notification profiles which have predefined notification parameters, or create your own customised notification profiles.
 +
 +There is also a list of variables that are required based on the active notification methods. These variables are required for the notification method to work correctly. Note, that common variables are listed below, although the actual list is dependent on your system.
 +
 +==== Shared Notification Profiles ====
 +
 +This is a select list of shared notification profiles configured for your role. You can select more than one option.
 +
 +These notification profiles will be added after any personal notification profiles you may have.
 +
 +**Note**: if your role is changed, then all shared notification profiles will be removed from your list. This is because shared notification profiles are role specific.
 +
 +==== Email ====
 +You can enter multiple email addresses by using a comma to separate the list.
 +
 +==== Mobile ====
 +This is the number used by SMS notification methods.
 +
 +If you have problems receiving a notification, check:
 +  * Your number is correct
 +  * That the a notification was sent by Opsview
 +
 +You may need to check further with your SMS system as there could be other reasons why the message was not sent. Be aware that SMS has no guaranteed delivery mechanism.
 +==== Web Feed ====
 +Opsview can provide notifications to used via an Atom feed (the RSS feed has been deprecated).  The Atom feed is linked off every page (to http://opsview.example.com/atom).
 +
 +Options for feeds include:
 +
 +=== Maximum Items ===
 +The maximum number of items to be listed in a feed at any one time
 +
 +=== Maximum Age ===
 +The maximum age (in minutes) an item will be in a feed before being removed
 +
 +=== Collapsed Feed ===
 +Should each object in the feed be updated (selected), or should a new item be added (unselected).
 +
 +If this is on, that means that if a host goes from a DOWN state to an UP state, only the UP state will be in the feed because it is the latest state for that object.
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